Back-Order Policy

Posted by Perfect Gems on Jun 2nd 2017

We make every effort to maintain our inventory and mark items "out-of-stock" on our website. On occasion, however, we may have fewer items in stock than what you order. Should this happen, we will ship you what we have and adjust the amount of your purchase accordingly. We will also email you to let you know that the remaining product is out of stock. You may decide at that point whether or not you would like us to back order the out-of-stock product. At this time we are unable to ship back-orders to international countries. In this case, your back-order will be cancelled. Regardless of the value of your back-order, we will make every effort to notify you by either phone or email with regard to the status of your order. International customers should revisit our site frequently for out-of-stock items, since we will post them back to the site as soon as they become available.